Privacy Policy

3.1. We process the following categories of personal data, in particular for the purposes described hereafter: 

• Your personal identification data (surname, first name), email address, postal address, for processing your purchase orders, shipping our products to you and supporting our after sales efforts (including returns of purchased items). We will process your telephone number to confirm shipping details. If you order products in a B2B context, we will process your professional identification data (including VAT number) only for invoicing purposes; 

• Your email address to enable us to contact you for direct marketing purposes, send you our newsletters and invite you to special customer events; 

• Your professional identification data (job function, company address, etc.) for managing our suppliers’ relationships; 

• Data related to your professional life (work aptitudes, experience, information on your CV, etc.) for recruitment purposes; 

• Your bank account number, only processed when you pay through direct debit; 

• Your electronic identification data (IP address, dates and hour of access to the website, pages consulted, etc.), only processed, on an aggregated basis, for measuring our website audience and for generally improving your user experience on our website; 

• Your personal identification data and email address when you make a request for information through our website; 

3.2. We may also process certain other categories of personal data where their processing is necessary for the establishment, exercise or defence of a legal claim. 

3.3. We may also process your personal data: 

• To carry out corporate restructuring operations; 

• For the management of disputes with customers, suppliers and other data subjects. 

3.4. The provision of your personal data may be necessary for: 

• The performance of a contract to which you are a party (e.g. the purchase contract between you and MADU Beecare) or in order to take pre-contractual steps at your request (e.g. in the context of a request for information for the purchase of MADU Beecare products); 

• Compliance with a legal obligation applicable to us (e.g. with regard to invoicing, surveillance of our premises, taxation, etc.); 

• The legitimate interests pursued by us (or by a data recipient) provided that these interests prevail over your fundamental rights and freedoms. 

3.5. In some cases, we will ask for your free, prior and informed consent before processing some of your personal data (e.g. your email address for direct marketing purposes if you are not yet a customer, etc.). 

3.6. We do not subject you to decisions based exclusively on automated processing that produce legal effects concerning you or affect you significantly. 

3.7. The provision of some of your personal data (e.g. your name, address, email address, etc.) is a condition to the conclusion of the purchase contract for MADU Beecare products. 

3.8. The possible consequences of not providing your personal data could include our inability to meet our obligations under the purchase contract (e.g. the shipping of products) or a breach by us of one or more obligations under applicable laws (e.g. accounting or tax laws). 

3.9. Please note that we may process personal data contained in the electronic communications you have with us or that you voluntarily provide in the context of a request for information.